Privacy Policy

Last updated: November 2, 2026

This policy explains how Yiwu Ryova Jewelry Co., Ltd. ("Ryova", "we", "us") collects and uses information when you visit www.ryovajewelry.com or send us an inquiry.

Information we collect

• Inquiry details you enter: name, company, business email, WhatsApp number, country or target market, sales channel, product category, estimated quantity, product requirements and any message.
• Inquiry context: the page you submitted from, the referring website and campaign tags (UTM) in the link you followed.
• Technical data: your IP address and basic browser information, used to protect the form against spam and abuse.

We do not ask for payment details, and we do not collect sensitive personal information.

How we use it

• To reply to your inquiry and discuss products, samples, pricing and orders with you;
• To keep a record of our communication so our team can follow up;
• To keep the website and inquiry form secure.

We use your details only for these business purposes. We do not sell your information and do not add you to marketing lists without your permission.

Service providers

We rely on a small number of providers to run this website and handle inquiries:

• Cloudflare hosts the website and provides Turnstile, which checks that a form submission comes from a person. Cloudflare may also provide basic, cookie-free visit statistics.
• Amazon Web Services hosts our internal system, where inquiries are stored.
• Our email provider delivers the notification to our team and the confirmation to you.

These providers process information on our behalf and may store it in the United States, China or other countries where they operate.

Cookies

This website does not use advertising or tracking cookies. Cloudflare may set strictly necessary cookies for security and to run the spam check on the inquiry form.

How long we keep it

We keep inquiry records for as long as we need them to respond to you and manage our business relationship, and then delete them unless we must keep them for legal or accounting reasons.

Your choices

You can ask us to show you, correct or delete the information we hold about you, or to stop contacting you. Email [email protected] and we will reply within a reasonable time.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

Yiwu Ryova Jewelry Co., Ltd.
Yiwu City, Jinhua, Zhejiang Province, China
[email protected]